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You can report invalid contacts which are from India region i.e Indian contacts if they are:
1. Landline Number: If the number is associated with a landline instead of a mobile phone.
2. Out of Service: If the number has been out of service for a significantly long period.
3. Invalid Contact: If the number belongs to someone who does not match the intended recipient's identity.
Follow these steps to report invalid numbers.
Go to your dashboard from the extension.
Go to MyList section on the left menu and you will see the "Invalid Number?" button against each row of your previously viewed contacts.
Click on "Invalid Number?" button available against each contact you have fetched.
A pop-up will appear. Please select the right reason while reporting.
1. Landline Number: If the number is associated with a landline instead of a mobile phone.
2. Out of Service: If the number has been out of service for a significantly long period.
3. Invalid Contact: If the number belongs to someone who does not match the intended recipient's identity.
Once you have reported the number, now you can also check the status of your reported number through the dashboard under the "MY LIST" section.
Our data team adheres to a rigorous verification process to ensure the accuracy of the numbers we provide.
If a reported number falls under any of the above 3 categories, we will:
Firstly, try and replace the number with a correct one.
2. OR issue a refund for that contact on an average within 72 working hours, depending on the pending queue.
The status of same is reflected in front of that respective contact
IMPORTANT: Please be informed that we only consider reporting requests for Indian contact numbers obtained through LinkedIn.
IMPORTANT : If the report request is rejected 3 times, the reporting feature gets disabled.
Therefore, choose the correct reason while reporting. Do not report any numbers for outside India or if the phone is switched off or if they are not picking your calls. We will not consider those contacts to be invalid.